Deleting a personal directory contact
If you no longer want a contact’s record in your personal directory, you can delete it to make looking through your contacts easier. You can also edit a contact in your personal directory instead of deleting it and adding a new one.
To delete a personal directory contact:
- From the Contacts pane, click Edit (the pencil icon next to Personal).
- From the Edit Personal Contacts list, click on the contact's name.
- With the contact's record highlighted, click Delete.
The contact is now removed from your personal directory.
Note: There’s no prompt to confirm that you want to delete a contact.
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Contact Center Client
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- Viewing and using your call history
- Signing in to the Contact Center Client
- Accessing the Contact Center Client for the first time
- Calling a supervisor for an escalating problem
- Conference calling from the Contact Center Client
- Adding a contact to your Speed Dial directory
- Exploring the Contact Center Agent Client
- Setting up the Contact Center Client the first time you sign in
- Answering calls automatically
- Exploring the Contact Center Supervisor Client dashboard statistics
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