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Lumen help

Adding a node to a hierarchy in Bill Analyst

After you create a hierarchy, you add nodes to it using the Tree Builder tool in Bill Analyst.

The nodes represent your organization’s divisions, departments or other cost centers; they’re the children of the topmost node. Give each node a descriptive name and corresponding general ledger (GL) code (you can edit a node description later if you need to).

You’ll need to assign accounts and services to the nodes; you can also split services between nodes to assign costs across multiple groups that share a service. Move nodes or remove branches (nodes) when your organizational structure or reporting needs change.

Make the hierarchy you want to edit the active hierarchy when you access Bill Analyst.

You can use hierarchies to structure your data to track your telecom use or spend across different groups and functions of your organization for more informed reporting and analysis: 

  • Review monthly telecom spend by business unit, division, department, group, or other segment of your organization; assign costs among groups that share telecom services.

  • Use a hierarchy and its levels like data filters for your reports (in addition to standard and custom filters).

  • Create multiple hierarchies to test and compare different reporting scenarios.
     

A hierarchy mirrors the structure of your organization—business units, regional offices, retail outlets, cooperatives, departments, and other reporting groups. The nodes and sub-nodes of a hierarchy form a tree structure, connected in parent-child relationships, representing your organization’s various groups. Split services between nodes to assign costs across multiple groups that share a service.

You can set a hierarchy you create as private (seen only by the person who created the hierarchy) or public (seen by all users in your organization).

Note: Some aspects of working with hierarchies are permission based. For example, you can only edit a node description, move a node to a different level, or remove a node if you are the owner or administrator.

To add a node to a hierarchy:

  1. Click Billing, then click Bill Analyst. 
Bill Analyst
  1. Select the radio button next to the account you want to view, then click LAUNCH BILL ANALYST.

    Control Center opens Bill Analyst on a new tab.
Bill Analyst (showing Home tab)
  1. Click the Setup tab.
Setup
  1. In the Hierarchies box, click Tree Builder.
Hierarchies (showing Tree Builder tab)
  1. In the Node field, type the top level department.
  1. In the GL code field, type the GL code for that department or division.
  1. Click Add Nodes.
Setup tab; hierarchies tree builder tab with nodes
  1. Continue building your organizational tree by selecting a parent node for additional departments. (As you build out the hierarchy, you can also view a history of changes to the hierarchy.)