Viewing the status of a toll‑free order
Using Control Center, you can view the status of orders placed for toll‑free numbers (individual or bulk), terminations (individual or bulk), route plans (simple or complex), etc. for a Lumen® 1+ Switched and Toll Free service.
To view the status of a toll-free order:
- Click Services.
Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
- In the Service and Ordering Tools box, click 1+ Switched & Toll Free.
- If you have more than one customer number, use the Select Customer list to select the customer ID you want to work with.
- Click the menu icon (), click Toll Free, then click Order Search.
- Use the fields to enter criteria related to the order you want to view, then click Search.
Control Center shows all orders matching your search criteria and shows a status for each order.
Not quite right?
Try one of these popular searches:
Explore Control Center
Top content
- Signing in to Control Center
- Retrieving your username or password
- Creating a new user
- Adding accounts to an enterprise ID
- Creating a repair ticket
- Creating a disconnect request
- Deactivating or reactivating a Control Center user
- Editing a notification setting
- Paying an invoice online
- Viewing an invoice
- Topics covered on this page:
