now doing business as Lumen
State of California CALNET NextGen
CALNET
Lumen is a global leader in network services and hosted IT solutions for government entities, businesses and consumers in local, national and international markets. Our California based State, Local and Educational (SLED) team of sales, support, technical and program management professionals provide high quality network solutions and outstanding customer service.
The Lumen SLED California team is a CALNET Contractor for:
Category 16 – Long Distance Calling
Category 20 – MPLS Data Network
Category 22 – Cloud-Hosted VoIP Services
Category 23 – Metropolitan Area Network Ethernet
Category 24 – Flat Rate Internet Services
Category 25 – Sustained Bandwidth Internet Service
Category 27 – Standard Contact Center Services
Category 28 – Custom Contact Center Services
Category 29 – Converged VoIP Services
CALNET Control Center (Account Login, Billing & Invoicing Application, Trouble Ticket Reporting Tool)
Links below may direct you off this LUMEN-CALNET associated site to a LUMEN resource website.
Q: Who do I call if I have questions about my CALNET services and invoice?
A: The Lumen CALNET team, including sales and service managers, may be reached via phone or email.
See Contact Us page.
The team may also be reached on our dedicated toll free number 844-772-1150
- Option 2 for Service and Repair
- Option 3 for Billing and Invoicing
- Option 4 for Orders and Provisioning
Q: Where do I get a copy of my invoice?
A: In the CALNET Control Center, your bills are always available and organized.
Login to CALNET Control Center
If you are new to Control Center, all you need is a copy of your bill to register for Control Center access.
Or for assistance with a specific invoice, call 844-772-1150 and hit Option 3
Q: Where do I send my CALNET payment?
A: Payments may be sent to:
CENTURYLINK
Business Services
PO BOX 52187
PHOENIX, AZ 85072-2187
For additional CALNET FAQ on the CDT website: CALNET-FAQ | CDT Services