Links below may direct you off this LUMEN‑CALNET associated site to a LUMEN resource website.

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Additional Assistance

Control Center Help Desk
For assistance logging in or navigating the Control Center portal.
Call: 877‑726‑6875
Email:

control.center@lumen.com

Billing & Invoicing

For assistance understanding your Lumen CALNET invoice.

CALNET Billing & Invoicing
Email:

CIOCALNETBILLING@state.ca.gov

Lumen Billing & Invoicing

Call: 844‑772‑1150, option 3

Control Center Documentation

Control Center Help and Basics
Paperless Billing Instructions
User Management Instructions

Lumen Technical Assistance Center (TAC)
For service and repair issues, contact the Lumen TAC.
Call: 844‑772‑1150, option 2