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Lumen help

Adding a connection between two of your locations

You can add a Lumen® Ethernet On‑Demand connection between two of your locations (from your list of available UNIs) using NaaS Manager. 

To add a connection between two of your locations: 

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service Managers box, click Network-as-a-Service (NaaS).
     

The NaaS Manager Overview lists connection options. 

NaaS Manager Overview tab
  1. Click Add Connection for Ethernet On-Demand.
  1. From the Customer Account and Billing Account lists, select the customer number and billing account number you want to add Ethernet On-Demand to.
  1. In the Connection Name field, type a name for the connection you're creating. (Be sure to use something memorable. This name will appear on your invoice.) 
  1. In the From Location field, select Customer Site/Building. 
  1. Fill in the information for the connection:

    1. In the Port Location field, search for the connection origination endpoint and select it from the list. 

    2. In the Ce‑vlan field, type an unused VLAN ID between 1 and 4094. (If you type in a VLAN ID and it's already in use, NaaS Manager highlights it in red.)
  1. In the To Location field, select Customer Site/Building. 
  1. Fill in the information for the connection:

    1. In the Port Location field, search for the connection termination endpoint and select it from the list. 

    2. In the Ce‑vlan field, type an unused VLAN ID between 1 and 4094. (If you type in a VLAN ID and it's already in use, NaaS Manager highlights it in red.)
NaaS Ethernet On-Demand connection between two locations
  1. Click CONTINUE. 
  1. In the Class of Service field, select whether you want Basic, Enhanced, or Dedicated. (Higher classes of service offer higher availability SLAs and allow you to increase traffic prioritization for your EVC.) 

    • Basic (best effort): The service may be oversubscribed on the Lumen network. 

    • Enhanced (mid class): Enhanced EVCs (ethernet virtual circuits) can still be oversubscribed like Basic class of service EVCs; however, traffic is marked with an internal class of service marking which will prioritize your traffic over best-effort traffic during times of congestion. For EVCs with this class of service, bandwidth is not reserved on the Lumen network and traffic will not take priority over real-time traffic in the network.

    • Dedicated (real time): The quality of service offering with the highest priority on the Lumen network. In addition, Lumen reserves the bandwidth for this EVC across the network on each ring that the EVC touches. Once it is dedicated to you, that bandwidth (and the corresponding CE-VLANs) sits in reserve regardless of how much bandwidth you use.
  1. Use the Billing Method buttons to select whether you want monthly or hourly billing for the connection.

    NaaS Manager shows pricing for the billing method you selected.  
  1. In the Select Bandwidth field, select the bandwidth for the connection. Bandwidth options vary based on selected locations. The maximum bandwidth available is the highest matching bandwidth at both locations. (You can't change the bandwidth once you create the connection. If you need to choose a different bandwidth after creating a connection, disconnect the connection and create a new one.)
Ethernet On-Demand bandwidth
  1. Click CONTINUE.
  1. Review your connection information, then click SUBMIT ORDER. 

    NaaS Manager creates the request for the connection and places it in the Pending Activation status. From here, you can view the status of the connection.