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Lumen help

Removing a port‑forwarding rule for Fiber+ Internet

If you no longer need a port-forwarding rule for a Lumen® Fiber+ Internet service, you can remove it using Control Center. You can also edit a port-forwarding rule so you don't have to remove it and add a new one.

To remove a port-forwarding rule for Fiber+ Internet:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Network, Security, and Communications box, click Fiber+ Internet.

    Control Center shows all Fiber+ Internet services on the enterprise ID.
  1. When you find the service you want to work with, click the hyperlinked service ID or click the icon (in the Actions column), then click View Details.

    Control Center shows details for the Fiber+ Internet service you selected.
Service Details (showing Fiber+ Internet service detail)
  1. From the Manage Settings list, select Port Forwarding Rules.

    Control Center shows the port-forwarding rules (if any) for the Fiber+ Internet service.
Manage Settings (showing Port Forwarding Rules tab)
  1. On the row for the port-forwarding rule you want to remove, click REMOVE RULE.

    Control Center removes the port-forwarding rule.
  1. Repeat step 6 as needed to remove additonal rules. When you're done, click SAVE CHANGES.