United Direct Solutions

A direct marketer and personalized‑print services provider boosts network speed, uptime and security—with room to grow.

United Direct Solutions

A direct marketer and personalized‑print services provider boosts network speed, uptime and security—with room to grow.

United Direct Solutions provides great customer service with some help from Lumen

United Direct Solutions is a direct marketing company rooted in direct mail, data analytics, and personalized‑print. Their mission is to serve clients by enriching connections between companies and their audiences.

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Current Lumen customer compensated for their endorsement.

United Direct Solutions provides great customer service with some help from Lumen

United Direct Solutions is a direct marketing company rooted in direct mail, data analytics, and personalized‑print. Their mission is to serve clients by enriching connections between companies and their audiences.

Current Lumen customer compensated for their endorsement.

People work from computers in an open office layout with two people collaborating in the middle
People work from computers in an open office layout with two people collaborating in the middle PlayButton

See how United Direct Solutions serves their customer with some help from Lumen (1:59)

Challenges

  • Quick turnaround times to meet service level agreements
  • Cloud‑based systems require reliable, stable internet

  • Clients demanded high redundancy in addition to robust security

Challenges

  • Quick turnaround times to meet service level agreements
  • Cloud‑based systems require reliable, stable internet

  • Clients demanded high redundancy in addition to robust security

Solutions

  • Lumen® Fiber + Internet in plants for highly reliable connectivity
  • Lumen® Dedicated Internet Access provided scalable bandwidth for enterprise businesses
  • Additional security via SD‑WAN and SASE solutions
  • Disaster recovery in two Lumen data centers

Solutions

  • Lumen® Fiber + Internet in plants for highly reliable connectivity
  • Lumen® Dedicated Internet Access provided scalable bandwidth for enterprise businesses
  • Additional security via SD‑WAN and SASE solutions
  • Disaster recovery in two Lumen data centers

Results

  • Fast and secure connections, with near 100% uptime
  • Built‑in, 24/7 redundancy through colocation

  • Enhanced scalability as business and network demands grow

Results

  • Fast and secure connections, with near 100% uptime
  • Built‑in, 24/7 redundancy through colocation

  • Enhanced scalability as business and network demands grow

What works for United Direct Solutions

Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

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Lumen® Dedicated Internet Access

Scalable and secure connectivity for enterprise applications.

Lumen® SD‑WAN 

One automated platform to coordinate workloads securely.

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Lumen® SD‑WAN 

One automated platform to coordinate workloads securely.

Lumen® Data Centers

Premier high‑availability, low‑latency network facilities to keep businesses connected.

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Lumen® Data Centers

Premier high‑availability, low‑latency network facilities to keep businesses connected.

United Direct Solutions logo

“Lumen supported our future vision in technology by being able to grow with us. As the demand for data exchange and connections to diverse data sources increases, we are confident they will continue to provide the services and support we need to always stay available and online for clients.”


— Connie Burns, CIO

United Direct Solutions

Current Lumen customer compensated for their endorsement.

“Lumen supported our future vision in technology by being able to grow with us. As the demand for data exchange and connections to diverse data sources increases, we are confident they will continue to provide the services and support we need to always stay available and online for clients.”


— Connie Burns, CIO

United Direct Solutions

Current Lumen customer compensated for their endorsement.

A man holds a tablet and walks through a room full of technology

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