SUSTAINABILITY

Advance technology to improve humanity

We align our community programs with our business goals to commit to sustainable growth and create a positive impact.

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SUSTAINABILITY

Advance technology to improve humanity

We align our community programs with our business goals to commit to sustainable growth and create a positive impact.

Progressing sustainability goals to create lasting value

Progressing sustainability goals to create lasting value

100%

score on Human Rights Campaign1

100%

score on Human Rights Campaign1

1,777

metric tons of electronic and communications equipment recycled in 20222

1,777

metric tons of electronic and communications equipment recycled in 20222

99%

of electricity procured by Lumen in Europe, the Middle East and Africa comes from renewable sources1

99%

of electricity procured by Lumen in Europe, the Middle East and Africa comes from renewable sources1

Focus areas

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Environment

We are committed to ensuring that our environmental compliance and sustainability efforts support our business, employees, customers and shareholders.

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Environment

We are committed to ensuring that our environmental compliance and sustainability efforts support our business, employees, customers and shareholders.

Worker in a blue shirt with a nametag and box of clothes in their hand stands near a clothes rack in a store

Social 

We are committed to improving the communities where we live and work by empowering employees to do good for others.

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Social 

We are committed to improving the communities where we live and work by empowering employees to do good for others.

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Governance

We are committed to upholding the highest standards of honesty, integrity and excellence in our corporate governance.

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Governance

We are committed to upholding the highest standards of honesty, integrity and excellence in our corporate governance.

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Trust center

We value the trust you place in us to manage and secure your information with our open‑door approach to privacy, security and transparency.

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Trust center

We value the trust you place in us to manage and secure your information with our open‑door approach to privacy, security and transparency.

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Political contributions

We strive for state, federal and other policy outcomes that protect the interests of our customers, our company and the communities we serve. 

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Political contributions

We strive for state, federal and other policy outcomes that protect the interests of our customers, our company and the communities we serve. 

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Diversity, Inclusion and Belonging

We are committed to fostering our strength from the diversity of our people, creating an inclusive culture with equal opportunities for all employees.

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Diversity, Inclusion and Belonging

We are committed to fostering our strength from the diversity of our people, creating an inclusive culture with equal opportunities for all employees.

Contact us

Customer Advocacy & Support

For customers who contacted Customer Service but require additional support.

Customer Advocacy Team

Customer Advocacy & Support

For customers who contacted Customer Service but require additional support.

Customer Advocacy Team

Investor Relations

For institutional investors and bondholders. 

Investor Relations Team:

  

Investor Relations

For institutional investors and bondholders. 

Investor Relations Team:

  

1Human Rights Campaign (HRC) Foundation, Annual Corporate Equality Index (CEI), 2023.

2Lumen ESG Report 2022, Unleashing the World’s Digital Potential, 2022.