Shorewest

Empowering seamless real estate transactions with reliable, secure and cost‑effective solutions.

Shorewest

Empowering seamless real estate transactions with reliable, secure and cost‑effective solutions.

Modernizing Real Estate Operations

Shorewest—Wisconsin’s largest home seller—needed a future‑focused technology partner to replace outdated legacy systems. Lumen provided reliable, secure and cost‑effective solutions, enabling Shorewest to enhance customer experience and support real estate transactions across 29 branches.

Lumen customer compensated for their endorsement.

Modernizing Real Estate Operations

Shorewest—Wisconsin’s largest home seller—needed a future‑focused technology partner to replace outdated legacy systems. Lumen provided reliable, secure and cost‑effective solutions, enabling Shorewest to enhance customer experience and support real estate transactions across 29 branches.

Lumen customer compensated for their endorsement.

Relator standing in home kitchen area holding computer tablet discussing the home with two clients.

Challenges

  • Outdated voice and internet services were no longer cost‑competitive
  • Little flexibility to expand
  • Lacked robust network security features

Challenges

  • Outdated voice and internet services were no longer cost‑competitive
  • Little flexibility to expand
  • Lacked robust network security features

Solutions

  • Lumen® Dedicated Internet Access (DIA) provided state‑of‑the‑art connectivity
  • Lumen® Network Protection Service (NPS) to enhance security
  • A go‑forward voice solution reduced monthly costs while eliminating outdated technology

Solutions

  • Lumen® Dedicated Internet Access (DIA) provided state‑of‑the‑art connectivity
  • Lumen® Network Protection Service (NPS) to enhance security
  • A go‑forward voice solution reduced monthly costs while eliminating outdated technology

Results

  • Reduced operating overhead
  • Improved network reliability
  • Increased network safety and security
  • Provided more flexibility to support expansion

Results

  • Reduced operating overhead
  • Improved network reliability
  • Increased network safety and security
  • Provided more flexibility to support expansion

What works for Shorewest

Company logo with Shorewest in block letters centered over the top of a red triangular pyramid.

“One of the greatest benefits of working with Lumen has been the knowledge that they will always try to take care of us. They will always try to facilitate our needs in the way that best suits our business, and we can always rely on them to always have our best interests at heart.”


– Isaiah Chen, Director of Infrastructure and Information Systems

Shorewest

Current Lumen customer compensated for their endorsement.

“One of the greatest benefits of working with Lumen has been the knowledge that they will always try to take care of us. They will always try to facilitate our needs in the way that best suits our business, and we can always rely on them to always have our best interests at heart.”


– Isaiah Chen, Director of Infrastructure and Information Systems

Shorewest

Current Lumen customer compensated for their endorsement.

Relator sitting at desk showing two clients data on computer tablet.

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