VSP Vision™

Improving eye care operational efficiency with security and networking support.

VSP Vision™

Improving eye care operational efficiency with security and networking support.

Driving efficiency with support from Lumen® Virtual SOC

VSP Vision™ is dedicated to providing high‑quality, affordable eye care to millions worldwide. To support their on‑site security operations team, VSP partners with the Lumen® Virtual SOC (Security Operations Center) to provide Tier 1 monitoring and incident handling for quicker response and resolutions.

Current Lumen customer compensated for their endorsement.

Driving efficiency with support from Lumen® Virtual SOC

VSP Vision™ is dedicated to providing high‑quality, affordable eye care to millions worldwide. To support their on‑site security operations team, VSP partners with the Lumen® Virtual SOC (Security Operations Center) to provide Tier 1 monitoring and incident handling for quicker response and resolutions.

Current Lumen customer compensated for their endorsement.

Wall mural photo montage of VSP logos and eye care doctors and patients.
Wall mural photo montage of VSP logos and eye care doctors and patients.  PlayButton

Enhanced efficiency with Lumen® Virtual SOC (1:49)

Challenges

  • Limited staffing and budget available for monitoring IT services
  • Manual and time‑consuming phishing email evaluation and response
  • Needed a partner that could flex with their needs and support their overall business goals

Challenges

  • Limited staffing and budget available for monitoring IT services
  • Manual and time‑consuming phishing email evaluation and response
  • Needed a partner that could flex with their needs and support their overall business goals

Solutions

  • Lumen® Virtual SOC for around‑the‑clock SIEM event monitoring and incident handling
  • Lumen® Professional Security Services provided tailored solutions fit to business needs
  • Lumen® Dedicated Internet Access (DIA) with scalable bandwidth
  • Licensed access to RiskSense vulnerability management platform via Lumen contract

Solutions

  • Lumen® Virtual SOC for around‑the‑clock SIEM event monitoring and incident handling
  • Lumen® Professional Security Services provided tailored solutions fit to business needs
  • Lumen® Dedicated Internet Access (DIA) with scalable bandwidth
  • Licensed access to RiskSense vulnerability management platform via Lumen contract

Results

  • Improved security with Lumen V‑SOC to handle routine security tasks and focus VSP’s team on critical threats, increasing efficiency by an estimated 40%‑50%
  • Saved internal cybersecurity team roughly 80+ hours a week with Lumen partnership that allowed VSP to utilize limited resources more effectively
  • Improved existing operations with continued support and collaboration between Lumen and VSP teams

Results

  • Improved security with Lumen V‑SOC to handle routine security tasks and focus VSP’s team on critical threats, increasing efficiency by an estimated 40%‑50%
  • Saved internal cybersecurity team roughly 80+ hours a week with Lumen partnership that allowed VSP to utilize limited resources more effectively
  • Improved existing operations with continued support and collaboration between Lumen and VSP teams

What works for VSP

Company logo spelling out VSP Vision.

“VSP was looking for SOC support due to limited staffing resources. Lumen’s VSOC staff has focused on mitigating phishing attacks that could compromise the security of our network, while allowing our internal SOC team to focus on more critical exposures. The partnership has improved operational efficiency with full confidence in our security precautions.”


— Darrell Johnson, Sr. Cybersecurity Manager

VSP

Current Lumen customer compensated for their endorsement. 

“VSP was looking for SOC support due to limited staffing resources. Lumen’s VSOC staff has focused on mitigating phishing attacks that could compromise the security of our network, while allowing our internal SOC team to focus on more critical exposures. The partnership has improved operational efficiency with full confidence in our security precautions.”


— Darrell Johnson, Sr. Cybersecurity Manager

VSP

Current Lumen customer compensated for their endorsement. 

Man sitting in anti-room to IT ops center looking pleased with business results.

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